# How to use the check-in roster to track delegates, attendance and certificates > See every confirmed delegate on the Medvento Check-in tab, search by name or phone, mark attendance by hand and track emails, certificates and abstracts. Source: https://medvento.com/docs/attendees/manage-attendees · Last updated: 2026-10-21 · Video: https://youtu.be/vtS3AyoO-wY The **Check-in** tab of an event lists every **confirmed** registration, with payment, check-in, confirmation email, certificate and abstract status in one table. Search by name, email, phone, registration code or certificate number, and tick the **Checked in** box to mark a delegate as attended by hand. The roster shows 50 delegates per page and has **no export**, filters or sortable columns, so copy any attendance sheet you need by hand. This page is about people who registered for an event. For your marketing contact lists, read [how to build contact lists](https://medvento.com/docs/campaigns/contact-lists-and-consent). ## Open the roster Open the event and select **Check-in**. The heading shows "N of M checked in". The intro reads: "Delegates registered for this event, with payment, check-in, certificate and abstract status." The Check-in tab of a new event, which shows an empty message until the first registration is confirmed. **Only confirmed registrations appear.** Pending, unpaid and failed attempts are not listed. On a new event you see "No confirmed registrations yet. Delegates appear here once their registration is confirmed." ### Columns | Column | What it shows | | ----------------------------------- | ------------------------------------------------------------------------------------------------------------------------------ | | Name | The name, the registration code, and the delegate's answers to your custom registration questions under "Registration answers" | | Email, Phone | Full details. Nothing is hidden | | Council registration | The number and council, if you asked for it. Shown here only, never on public pages | | Tier | The ticket | | Payment | Free, Paid online, or Paid directly (confirmed) | | Checked in | A checkbox and who checked them in | | Confirmation email | Delivered, Sent, Bounced, Not delivered, Marked as spam, Waiting, Failed or Not sent | | Certificate | Status, certificate number and actions | | Abstract submission, Late exception | Links and buttons for abstracts | ### Search and paging Use the single search box: "Name, email, phone, code or certificate no." and select **Search**. Matching is by "contains", ignoring case. Phone searches ignore spaces and need at least 4 digits. A query can be up to 100 characters. The count appears, with **Clear**. The list is always sorted by name from A to Z and shows **50 per page** with Previous and Next buttons. The address keeps your search and page, so you keep your place after each tick. ## Mark attendance by hand Tick the **Checked in** box on a delegate's row. It shows "Checked in", the date and time in the event's timezone, and who did it. Untick it to undo. * Any team member can do it. * The registration must be confirmed. * **It works at any time**: before the event is live, during and after. There is no confirmation window and the delegate is not notified. * It is separate from **session QR check-in**, which needs the event to be Live and is limited to the session's time window. See [session QR check-in](https://medvento.com/docs/attendees/qr-code-check-in). ### How check-in affects CME credit Either kind of attendance qualifies a delegate for a certificate. If a delegate has any session scans, their CME hours come from the sessions they scanned. If they have only the event check-in, the event's full credit hours apply. **The roster does not show which sessions a delegate scanned.** It shows only the event-level tick. Each session's scan count is on the Agenda and QR Codes tabs. See [how to issue CME certificates](https://medvento.com/docs/certificates/issue-cme-certificates). ## Confirmation emails The **Confirmation email** column shows the status, with the reason on hover. Select **Resend email** (or **Retry email** after a failure) to send it again. You can resend up to 3 times per registration, with a 10-minute wait between tries. Emails wait while your organization is suspended, its messaging is on hold or its email is unverified. See [how to share your registration page](https://medvento.com/docs/registration-payments/share-registration-and-confirm-payments). ## Certificates The **Certificate** column shows nothing until the event is post-event, then **Pending, Issued** (with the number and a **View** link), **No CME hours, Retrying, Failed, Held** or **Waiting**. Any team member can **Resend**. Only owners can **Reissue** one certificate or **Reissue all**. Details are in [how to issue CME certificates](https://medvento.com/docs/certificates/issue-cme-certificates). ## Abstracts For each delegate you can **Copy submission link**, **Email submission link**, **Record abstract** (an abstract received another way) and, once the window has closed, **Grant late exception**. See [how to collect and review abstracts](https://medvento.com/docs/abstracts/set-up-and-review-abstracts). ## Good to know * There is **no export** of the roster and no "checked-in only" view. The only count is "N of M checked in". * Delegate details are fully visible to your team. Treat them as personal data: see [privacy and consent for organizers](https://medvento.com/docs/guides/privacy-and-consent-for-organizers). * Some actions need an active plan and an organization that is not suspended. ## Frequently asked questions ### Why is a delegate missing from the Check-in list? Only confirmed registrations appear. A paid ticket is confirmed after you confirm the payment on the Payments tab. ### Can I export the Check-in list? No. There is no export. You can search and page through it. ### Can I check someone in before the event starts? Yes. Manual check-in has no stage or time limit. QR scans need the event to be Live. ### Can I undo a check-in? Yes. Untick the box. ### Which sessions did a delegate attend? The roster does not list them. Each session shows a scan count on the Agenda and QR Codes tabs. ## Next step [Issue CME certificates](https://medvento.com/docs/certificates/issue-cme-certificates) after the event.