MedventoShipping & Delivery Policy
Last updated: September 23, 2026
Medvento is a digital, cloud-hosted service. We don't ship any physical goods — everything covered by this policy is delivered electronically.
1. Platform access
Organizer account access is provisioned immediately upon successful sign-up. Paid plan upgrades take effect immediately upon successful payment confirmation from Razorpay.
2. Event registration confirmations
Delegates receive a registration confirmation by email (and WhatsApp, where the organizing society has enabled it) immediately after successful payment, typically within a few minutes. If a confirmation hasn't arrived within a few minutes, contact us or the organizing society.
3. CME certificates
Certificates are auto-generated and delivered electronically (email/WhatsApp/in-platform download) as soon as the relevant session or event closes and attendance is confirmed. Delivery timing depends on when the organizing society marks a session complete.
4. Invoices
GST-compliant invoices for Medvento subscription and messaging payments are generated automatically and made available in your account dashboard, typically within 24 hours of payment.
5. Delivery issues
If you haven't received a confirmation, certificate, or invoice you're expecting, contact us via Contact Us and we'll investigate promptly.