MedventoHow to receive and verify a CME certificate from a Medvento event
How delegates get a CME certificate by email, what to do if it does not arrive, and how anyone can check a certificate is genuine with its QR code.
After an event run on Medvento ends, the organizing society's certificates are issued automatically. You receive an email titled Your CME certificate for followed by the event name, with the certificate attached as a PDF, usually within about 10 minutes of the event being closed out, and sometimes longer for large events. Every certificate carries a QR code, and anyone can scan it to confirm the certificate is genuine. This guide is for delegates and for anyone who needs to verify a certificate. Organizers should read how to issue certificates.
Before you start
- You must have been registered for the event and recorded as attending: either checked in by the organizers, or by scanning a session QR code.
- Use the email address you registered with. The certificate is sent there.
Step 1: Find the email
The email is titled Your CME certificate for the event name. If the society uses its own certificate title, the subject uses that title instead. The message says "Thank you for attending" the event, shows the hours (for example 6 hours or 6 points) and your certificate number, and has the PDF attached. The file is named after the event.
The certificate number looks like KSC-26-27-000001: the society's code, the financial year and a running number.
Step 2: If it does not arrive
- Check your spam or junk folder.
- Wait a little. Certificates are issued in batches and can take longer for a large event.
- Make sure you used the same email at registration.
- Ask the organizers to resend it. Medvento has no download page for delegates, so the email is your only copy. Save the PDF somewhere safe when it arrives.
The organizers need your attendance to be recorded. If it was not, ask them to check you in.
If you receive a corrected certificate
The organizers can replace a certificate that has a mistake. The new email says it replaces the old number and that the old certificate no longer verifies. Discard the old one and keep the new one.
How to verify a certificate
Each certificate has a QR code. To check it:
- Scan the QR code with a phone camera, or open the link printed with it. The address begins with
medvento.com/verify/. - The page shows one of three results.
| Result | What you see |
|---|---|
| Valid certificate | "This certificate was issued by" the organization, with the name it was awarded to, the event, its dates, the credit, the certificate number, the issue date and the issuing organization |
| Revoked, replaced by a newer certificate | "This certificate is no longer valid." It shows the number of the replacement |
| This certificate can't be verified | No certificate was found for the link |
The verify page shows only what was printed on the certificate. You do not need to sign in.
If it says it cannot be verified
The link may have been copied wrongly, or the certificate may no longer be available, for example if the delegate asked for their data to be deleted. Certificates issued before verification codes were introduced do not carry a QR code. Ask the issuing society, or write to support@medvento.com.
Privacy
The verification page shows your name, the event, its dates, the credit hours and the certificate number to anyone who has the link. The registration form tells you this before you register. Keep your certificate's link private if you do not want it checked by others. To ask for your data to be shown or deleted, use the data request form on the society's pages. Even after a deletion request, a minimal record of your CME credit is kept for six years after the event so that your credit can be verified.
Frequently asked questions
How do I get my CME certificate from a Medvento event?
It is emailed to you automatically after the event, with the PDF attached. Check your spam folder if you do not see it.
Can I download my certificate again?
Not from Medvento. Ask the organizers to resend the email, and save the PDF when you get it.
How can I check that a certificate is real?
Scan its QR code or open its link. The page says Valid, Revoked or cannot be verified.
Why does my old certificate say it was replaced?
The organizers issued a corrected one. Use the newer certificate.
I did not get a certificate but I attended. Why?
Your attendance may not have been recorded, or the event may not yet be closed out. Ask the organizers.
Next step
Organizers can learn how to set up and issue certificates.
How to issue CME certificates: set up, timing, reissue and resend
Set up your Medvento certificate look and accreditation, understand when certificates are issued after the event, and reissue or resend them when needed.
How to build contact lists and record consent before you message people
Import or add contacts to Medvento attendee lists, confirm consent, move and delete contacts safely, and link lists to an event's audience.